Monthly Archives: March 2009

Information for Entrepreneurs & Small Business Owners, Including Virtual Assistants

ritajopurpleWhenever I come across valuable business information, I like to pass it along to other entrepreneurs and small business owners. One of my clients, Karen Pina, Owner of Gifts Ordained by Direction, shared this information with me regarding creating free videos so that I could design one for her. I was so impressed with the software, I thought I would share it with you. Click here to learn more about One True Media and design your own video. If you don’t have time, outsource the task to your Virtual Assistant.

If you would like a sneak peek at the video I created for Karen click here. If you have been following my blog posts, you may remember me hosting one of Karen’s virtual book tour stops at my blog, a few months ago. If you missed it, click here to read all about it. If you would like to check out the video I designed for my business, RJ’s Word Processing Services, click here.

Remember it is free! Also, it is very easy to learn; however, it is time-consuming. As I mentioned earlier, if you don’t have the time, hand the task over to your Virtual Assistant. Enjoy!

Disadvantages of Outsourcing to Offshore Virtual Assistants

ritajoblack1As an onshore Virtual Assistant and small business owner, I feel obligated to inform small business owners about the disadvantages of outsourcing to offshore virtual assistants (VAs).

When you choose to outsource offshore, you are going to encounter virtual assistants who are not familiar with our culture and language. Although, they speak English, generally, it is not their first language. This causes language barriers, communication gaps, and lack of understanding. Is the frustration worth the money you save? Keep in mind, offshore VAs’ cost of living is much lower than ours. They can afford to work for less money. If you choose to outsource confidential personal data offshore, it may not be protected. Firms in India currently are not equally subject to any extensive legislative or regulatory data-protection controls.

Offshore VAs work for an outsourcing firm and are not business owners. They do not have a vested interest in your business other than getting more projects. Most of us, onshore virtual assistants, are business owners; therefore, we understand the operations of a small business, as well as what is required to develop it. Our goals are to establish an ongoing business relationship with you in order to help you reach your goals. We want you to succeed in your business. Erin Blaskie of Business Services, ETC stated in her blog, “These companies are working day and night going through a wide variety of tasks just to get them back out the door. They aren’t spending the time to strategize and become a partner in your business. They are simply providing cheap labor.”

Another disadvantage is offshore virtual assistants can’t operate without access to the Internet. On January 31, 2008, India had an Internet outage due to snapped cables in the Mediterranean Ocean. You can read the entire article here: http://www.foxnews.com/story/0,2933,326988,00.html. Onshore virtual assistants’ Internet providers are their phone companies, cable companies or satellite providers. We are not at the mercy of a cable under the ocean.

There are several disadvantages to offshore outsourcing, including drastic differences in time zones. The one main advantage to outsourcing to offshore virtual assistants is saving money. The old adage is true. “You get what you pay for.”

Rita J. Cartwright, Owner

RJ’s Word Processing Services
Your Business Success Is Our Success
http://rjswordprocessing.com
866-651-3073

FAQs About Virtual Assistants

ritajopurpleAlthough the popularity of Virtual Assistants is growing, there are questions that yet exist regarding them. I will attempt to answer some of those questions.

Who is a Virtual Assistant (VA)? A Virtual Assistant is an entrepreneur and/or small business owner who assists other entrepreneurs and small business owners with everything on their plate.

What is a Virtual Assistant? Virtual Assistant Networking Association (VANA) description of a Virtual Assistant is the following:

“A Virtual Assistant (VA) is a highly-trained independent entrepreneur who provides a myriad of business support services virtually via phone, fax and internet based technology to support and meet the growing needs of businesses worldwide.

Partnering with a VA reduces stress, protects cash flow, eliminates administrative hassles, and enables business people to find the success they originally set out to achieve.

A VA is your right hand person helping you to succeed in your business. The irony is you may never meet your VA as odds are they live nowhere near you!”

What can a VA do for me to ease my workload? Business owners’ workload consists of administrative tasks, attracting new business, converting leads, and servicing current clients. A VA can take care of the administrative portion, as well as assist you in the remaining areas.

Why should I work with a Virtual Assistant? If you are an entrepreneur and/or small business owner and you find yourself spending more time working in the business rather than working on the business, you should retain a Virtual Assistant. He or she can assist you with your daily, time-consuming tasks. These tasks are generally administrative in nature and require attention; however, they divert your focus away from working on your business. Working on your business requires just as much concentration and is necessary if you want to grow your company.

When should I retain a virtual assistant? When you find yourself spending more time working in the business rather than working on the business, it is time to retain a VA.

Where can I find a VA? There are several virtual assistant forums, which have directories listing their members and how to contact them; for example, Virtual Assistant Networking Association and International Virtual Assistants Association.

Where does a VA work? Virtual assistants complete their clients’ tasks from their own offices. It is not necessary for our clients to provide equipment, space, or supplies.

How do I tell her what to do? How do I train her to handle my affairs? Technology has created the ability for us to virtually communicate. Communication can take place via telephone, teleconferencing, Instant Messaging (IM), e-mail, SKYPE, PDAs, and the list goes on. In addition, VAs don’t require training; just an explanation of how to handle your tasks.

How do we exchange my projects? Lynette Chandler recently wrote a blog post on GoogleDocs, which is an online office suite. Please visit Tech Based Marketing to read her informative post. In it, she explains what GoogleDocs are and the many benefits associated with them. You and your VA both have access to the documents created with GoogleDocs. A VA creates the document and at that point, it can be saved to your computer or remain online. Another option is you can submit your project to your VA as an e-mail attachment, and he or she returns the completed document to you via e-mail attachment. There is also the option of a VA accessing your computer to complete certain tasks. GoToMyPc and LogMeIn are programs that provide a VA the capability of gaining access to your computer.

I hope these answers help you in your quest to find the right virtual assistant to work with.

Rita J. Cartwright, Owner

RJ’s Word Processing Services
Your Business Success Is Our Success
http://rjswordprocessing.com
866-651-3073